Effective Date: January 1st, 2021
1. Introduction
Welcome to www.ferstnor.com (“Site” or “Website”). Ferstnor, a registered trademark in the United States, operates under MZNOR AS, a company registered in Norway. The terms “we,” “us,” “our,” and “Ferstnor” refer to Ferstnor throughout this document. By visiting our site or purchasing products from us (“Service”), you (“User” or “Customer”) agree to the following terms and conditions (“Terms”). If you do not agree with these Terms, our Privacy Policy, or any other policies, please do not use our Services.
2. General Information
- About Us: Ferstnor provides comprehensive product information, including pricing, manuals, CAD drawings, images, descriptions, and accessories. For more details, visit www.ferstnor.com.
- Product Descriptions: Images of products on our website are for illustration only. We strive to display colors accurately, but we cannot guarantee that your device will reflect the exact colors.
- Discretion: We reserve the right to add or discontinue products or services at any time, at our sole discretion.
3. Eligibility
To purchase products from Ferstnor, you must be legally capable of entering into contracts online. If you are under 18, you may only use our Services with the permission of a parent or legal guardian, who must also agree to these Terms.
4. Products, Content, and Specifications
Product features, content, specifications, and prices are subject to change. Weights, measurements, and other descriptions are approximate. We do our best to accurately display product features and colors, but this may vary depending on your device. Product availability on the Website does not guarantee it will always be accessible. You are responsible for complying with all relevant laws when purchasing products. Our products are intended solely for aftermarket use, even if branded.
5. Orders
Order acceptance and availability are subject to change. After placing an order, you will receive a confirmation email, which does not constitute acceptance of your order. Approval is confirmed when your order is packaged. We reserve the right to refuse or cancel any order at any time for any reason. We are not liable for withdrawing products or canceling transactions.
6. Payment
We accept major payment methods, including:
- Visa (credit and debit)
- MasterCard (credit and debit)
- American Express
- Other methods as displayed on our Site
We may update or change payment methods at any time.
7. Pricing Policy
For international orders, any import duties or taxes are the responsibility of the purchaser. If product prices change, the price applicable at the time of your order will be honored.
8. Shipping
Orders will be delivered to the address you provide, as long as it is valid. Once goods are handed over to the courier, the risk of loss transfers to you. You are responsible for filing any damage or loss claims with the carrier.
9. Returns and Exchanges
Please refer to our Returns and Exchanges policy for details.
10. Permitted Use
You agree to use the Site and Services for lawful purposes only. The Site and Services are for your personal, non-commercial use. You agree not to:
- Access the Services by any means other than through the interface provided by Ferstnor.
- Engage in activities that impair the functionality or security of the Site.
- Use automated tools to access the Site.
- Collect personally identifiable information from the Site for any purpose.
- Reproduce, copy, or resell any part of the Site or Services.
- Use any trademarks, trade names, or logos in a way that confuses others.
11. Discount Codes
Promotional codes are non-transferable, have no cash value, and cannot be used on past purchases or combined with other offers. Only one promo code can be used per order. We reserve the right to retract or change the terms of promotional codes at any time without notice.
12. Limited License and Site Access
You may not:
- Resell or make commercial use of the Site or its contents.
- Reverse engineer or decompile the Site’s contents.
- Use automated tools to gather data from the Site.
- Post or transmit any content from the Site without our written consent.
13. Accounts, Registrations, and Passwords
You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate and current information when creating an account. Notify us immediately of any unauthorized use of your account. Ferstnor is not liable for errors or delays caused by incorrect information provided by you.
14. Intellectual Property Rights
Your use of the Site grants you no rights to any intellectual property. Unauthorized use of the Site’s content may result in civil and criminal penalties. Content you post on the Website remains your property, but you grant Ferstnor a license to use it worldwide.
15. Trademarks
All trademarks and service marks on the Site are owned by Ferstnor or its partners. You may not use these marks without our written permission.
16. Monitoring Activity
We have no obligation to monitor the Site but reserve the right to review and remove content at our discretion.
17. Digital Millennium Copyright Act (DMCA)
If you believe your work has been infringed on the Site, notify us at [email protected] with the required information.
18. Disclaimer
Ferstnor disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. The Site is provided “as is,” and your use is at your own risk.
19. Limitation of Liability
Ferstnor is not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
20. Indemnification
You agree to indemnify and hold Ferstnor harmless from any claims arising from your use of the Site or violation of these Terms.
21. Dispute Resolution & Governing Law
You agree to mediate any disputes with us before pursuing arbitration or litigation. These Terms are governed by the laws of Norway.
22. Children
If you are under 18, you must have permission from a parent or guardian to use the Site.
23. Privacy & Cookies
Please review our Privacy Policy and Cookie Policy for information on how we collect and use your data.
24. Links to Other Websites
We are not responsible for the content or practices of third-party websites linked on our Site. Please review their terms and privacy policies.
25. Changes
We may update these Terms at any time. Please check the effective date to see if they have changed since your last visit.
26. Electronic Communications
By using the Site, you consent to receive communications from us electronically.
27. Severability
If any part of these Terms is deemed invalid, the remaining provisions will still apply.
28. Assignment
We may assign our rights and obligations under these Terms without notice. You may not assign your rights without our consent.
29. Force Majeure
We are not liable for delays or failures caused by events beyond our control, such as natural disasters, war, or technical issues.
30. Entire Agreement
These Terms constitute the entire agreement between you and Ferstnor, superseding any prior agreements.
31. Term and Termination
This agreement is effective until terminated by either party. We may restrict or terminate your access to the Site for violations of these Terms.
32. Contact Us
For any questions or concerns, please contact us at [email protected].